Privacy policy

COLLECTING YOUR INFORMATION

We collect information when you fill in our contact forms, newsletter forms, participate in our competitions or take part in our events.

We may collect the following information: first name, last name, e-mail address, telephone number, your address and location.

In addition, we may automatically receive and record information from our browser, including your IP address, and the page you request based on the cookie preferences you select via our banner.

USE OF YOUR DATA

Any information we collect may be used to :

• contact you more efficiently
• collect and compile statistics to improve our marketing and webmarketing campaigns
• send you newsletters if you have subscribed to them
• personalize your experience and meet your individual needs

PRIVACY

We are the sole owners of the information collected on our website. Your personal information will not be sold, exchanged, transferred, or given to another company for any reason, without your consent. Your data will not be transferred outside the European Union.

PROTECTING YOUR DATA

We use appropriate organizational techniques to protect your personal data, with the DOLIST database offering a level of security appropriate to the risks involved in processing your personal information.

We have implemented policies, rules and technical measures relating to information security, in order to protect the personal information under our control against any (e):

• Unauthorized access ;
• Unauthorized disclosure or use;
• Unauthorized modification;
• Unlawful destruction or accidental loss.

All employees and our data processors (i.e. those who access your personal information on our behalf and for the purposes listed above) who have access to and are involved in the processing of your personal information are obliged to respect the confidentiality of the personal information of all users of the websites.

COOKIE MANAGEMENT

A cookie is a small text file containing various items of information. It is stored in the memory of your terminal (computer, tablet, smartphone, etc.) by the server of the website you are visiting, or by a third-party server (web analytics service, etc.). For the duration of the cookie's validity or recording period, it will enable your terminal to be identified on future visits.

Third-party companies may also, subject to your choices, place cookies on your computer (e.g. Google Analytics, Facebook, etc.). Whatever the type of cookie, only the sender of the cookie is likely to read or modify the information it contains.

What types of cookies are used on our website?

• Analytical cookies ( These cookies enable us to track the use and performance of our site and improve its operation. In particular, they measure your browsing data (volume of visits, sections and content visited, etc.). The data collected for statistical processing is anonymous. These cookies are essential because they enable us to improve the interest and ergonomics of our services, and even to detect navigation problems
• Social network cookies ( We have no control over the process used by social networks to collect information relating to your browsing on our site. If you are a member of one of these networks, we invite you to consult the privacy protection policies of these social networks in order to learn about the purposes of use, particularly advertising, of the browsing information they may collect through these application buttons)

Accept or refuse cookies?

You can choose to accept or refuse the installation of cookies on your terminal at any time by configuring your browser.

You can also configure your browser so that you are prompted to accept or reject cookies before a cookie is stored on your terminal.

Your browser's cookie settings may affect your access to our services. If your browser is configured to refuse all cookies, you will no longer be able to take full advantage of all our services. In this case, serre-chevalier.com cannot be held responsible for any deterioration in the operation of the site and its services resulting from the impossibility of recording or consulting the cookies necessary for this operation and which you have refused or deleted.

DATA BREACH

In the event of a personal data breach, Serre Chevalier Vallée Briançon Tourist Office undertakes to notify the Cnil under the conditions prescribed by the RGPD.

If the said breach poses a high risk to the persons concerned and the data has not been protected, the Office de Tourisme de Serre Chevalier Vallée Briançon will notify the persons concerned and provide them with the necessary information and recommendations.

DATA STORAGE

Your personal data is kept in our databases for as long as we have a legitimate need to provide the information or services you have requested, or to comply with legal, tax or accounting requirements.)

However, they are kept for a maximum of 3 years.

YOUR DATA PROTECTION RIGHTS

You have the following rights with regard to the protection of your personal data:

• You may access, modify, update or request the deletion of your personal data at any time by contacting us
• You can unsubscribe from our newsletters by clicking on the "unsubscribe" or "unsubscribe" link that appears on every marketing e-mail we send you.
• If we have collected and processed your personal information with your consent, you may revoke it at any time.
• You may lodge a complaint with a data protection authority regarding the collection and processing of your personal information. For more information, please contact your local data protection authority

Updates to the Privacy Policy

We may update this Privacy Policy in line with legal, technical or commercial developments. In this case, we will take all appropriate measures to inform you.